Definitions and interpretation
|Data||collectively all information that you submit to Claire Smeulders (trading as Circus Everyday) via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;|
|Cookies||a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);|
|Data Protection Laws||any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;|
|GDPR||the General Data Protection Regulation (EU) 2016/679;|
|UK and EU Cookie Law||the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;|
|User or you||any third party that accesses the Website and is not either (i) employed by Claire Smeulders trading as Circus Everyday and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Claire Smeulders trading as Circus Everyday and accessing the Website in connection with the provision of such services; and|
|Website||the website that you are currently using, https://www.circuseveryday.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
Contact us or make a complaint
You can contact us using our website form or email us at firstname.lastname@example.org.
What data we collect, how we collect it and what we use it for
We collect data given to us by you, received from other sources; and automatically. We may collect the following Data, which includes personal Data, from you:
1. Account information
If you sign up for an account with us, we will collect your name, email address, password and any other information you may provide with your account (including your up and down votes, reviews and bookmarks). We publicly display your “display name” as well as any photo you submit through the registration process. You can change your publically displayed information within My Account.
You may delete your own account at any time through My Account. We will remove public posts from view and/or dissociate them from your account profile. Please note that businesses cannot remove their business listings, ratings, or reviews by closing their accounts.
2. Contacting us
You are able to contact us using our contact form. We will collect your name, email address and any other information you provide within the form or any other communications with us.
We only use this information in order to be able to respond to your query.
3. Purchasing our services
If you enter into a transaction with us to perform services on our Website, including but not limited to listing purchases and listing add-ons, we track and collect the following data from you:
- Services you’ve reviewed;
- location, IP address and browser type;
- billing/shipping address;
- email address;
- phone number;
- payment details;
- account information such as username and password.
4. Classes, Local Groups & Events listings
This information is intended to be public. All information either submitted by the listing business owner or publically available, such as from third-party websites, is collected by us. This includes, but is not limited to business name, business location, business contact details, opening hours, photos and videos. When uploading photos and videos, you should avoid doing this with embedded location data (EXIF GPS) included as visitors will be able to extract this information.
5. Reviews and related review comments
You do not need to have an account with us to submit a review. Any reviews and related review comments that you leave on the Website are intended to be public. You should avoid uploading images with embedded location data (EXIF GPA) included as other visitors to our Website will be able to extract that information. We collect your email address and your review comments including any uploaded media.
6. Blog comments
Any comments you leave on the Website blog (“Circus Life”) will be public and displayed at the bottom of the post. We collect the data shown in the comments form which may include your name, email address and your comment. We also collect your IP address and browser user agent string to help spam detection.
If you are logged into your account with us, the comment will also publically display your photo and name. You can change your publically displayed information within My Account. If you are not logged into an account with us, the comment will publically display your Gravatar profile image (if available).
7. Analytics and activity
We use Google Analytics and other tracking tools to collect data, anonymously, that cannot be used to identify you personally, but allows us to improve our website contact and navigation. Google Analytics will capture your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
8. Social media
If you link or share our posts on social media, such as Facebook or Twitter, we may receive information about you from this third party. The social media site will also receive that content.
When entering competitions or promotions on social media, we collect your name, contact details and any other information made available to us in order to operate the competition and contact the winner/(s).
We use Wordfence and other security tools to keep our Website safe and secure. These tools collect the following information:
- IP address
- MAC address
- device make, model and operating system version
- mobile network information
- internet service provider
- browser type and language
- country and time zone in which the Device is located; and
- metadata stored on the Device
- geographic location through GPS, beacons and similar technology if permitted.
Who we share data with?
We may share your Data with the following groups of people for the following reasons:
- Our employees, agents and/or professional advisors - to provide our services to you;
- third party service providers who provide services to us which require the processing of personal data - to enable security on our site;
- third party payment providers who process payments made over the Website - to enable third-party payment providers to process user payments and refunds;
- relevant authorities - to facilitate the detection of crime or the collection of taxes or duties.
Keeping data secure
We will use technical and organisational measures to safeguard your Data, for example:
- access to your account is controlled by a password and a username that is unique to you.
- we store your Data on secure servers
- payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: email@example.com.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identify theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
You have the following rights in relation to your Data:
- Right to access - the right to access (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
- Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase - the right to request that we delete to remove your Data from our systems.
- Right to restrict our use of your Data - the right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability - the right to request that we move, copy or transfer your Data.
- Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: firstname.lastname@example.org.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Personal data of children
Links to other websites
Circus Everyday contains links to other websites.
Changes of business ownership and control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Below is a list of the cookies we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
Strictly necessary cookies
These are required for the operation of our website, such as logging in and using the shopping cart.
1. Purchasing services (Woocommerce)
We use Woocommerce to process orders for our services. Woocommerce uses the following cookies; none of which include personal information.
|woocommerce_cart_hash||Contains information about your shopping cart as a whole and helps us know when your cart data changes.||When you close your browser.|
|woocommerce_items_in_cart||Contains information about your shopping cart as a whole and helps us know when your cart data changes.||When you close your browser.|
|wp_woocommerce_session_||This allocates you a unique code so it can find your shopping cart data.||48 hours|
2. User accounts (WordPress)
We use WordPress software to provide our accounts. The following cookies are used when you log into your account.
|wordpress_test_cookie||Checks if cookies are enabled to provide you with an appropriate user experience.||When you close your browser.|
|wordpress_logged_in||Indicates if you are logged in and who you are.||When you close your browser.|
3. Directory WordPress Plugin
We use a WordPress plugin to provide the functionality for our website directories. This uses the following cookies; neither of which include any personal data. software to provide our accounts.
|drts_frontendsubmit_guids||Indicates which reviews you wrote when not logged into the site.||100 days|
|drts-entity-view-list-layout||Indicates the name of the list view when you select a different option for the directory. This ensures that the view you have chosen remains selected.||When you close your browser.|
4. GDPR Plugin
We use a WordPress plugin to highlight the cookies we use on our website. This uses the following cookie.
|catAccCookies||Records if you accept cookies run on our site.||30 days|
Security includes the following cookies.
|wfwaf-authcookie-||This authenticates your login request.||1 day|
|_cfduid||Cloudflare identifies whether your device is trusted. It does not store any personally identifiable information. More information can be read here.||5 years|
These collect anonymous information about how you use our site to allow us to improve how our site works.
1. Measuring website usage (Google Analytics)
|_ga||This helps us count how many people visit the site by tracking if you've visited before.||2 years|
|_gid||This helps us count how many people visit the site by tracking if you've visited before.||24 hours|
|_gat||Used to manage the rate at which page view requests are made.||10 mins|
2. Social media
|uvc||Detects how often the social sharing service, AddThis, encounters the same user. Click here to opt out.||1 day|
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links: